To cancel a withdrawal request:
1. Click on your iSTOX Wallet
2. Select USD on the left-hand panel
3. Click on the ‘Requests’ tab
4. Click ‘x’ on the withdrawal request that you wish to cancel*
5. Click ‘Proceed’
Your withdrawal request status will be changed to ‘Cancelled’.
*If you do not see an option to click ‘x’ on the withdrawal request or if the status has been updated as “Processed”, you will no longer be able to cancel the request. Should you require further assistance, please contact support@istox.com.
How do I cancel a request to withdraw funds from my iSTOX account?
